Terms & Conditions

The Program Participant refers to the individual, middle school, high school, university, college, or any other organization that enters into any sort of contractual agreement with MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.

 

User refers to any individual, group, or organization that connects to and enters the website  of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL for any amount of time. In some cases, User and Program Participant may be used interchangeably.

 

The Contract refers to the online application form available at www.centromundolengua.com. The Contract shall have deemed to be started upon receipt by the Program Participant of the confirmation email of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.

 

MundoLengua (hereinafter also referred to as “MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL”) refers to all employees, officers, Board of Directors, representatives, and agents.

 

The Program refers to the set of services, in whole or in part, provided by MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL for the individual, middle school, high school, university, college, or any other organization that enters into any sort of contractual agreement with MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL. The Program does not refer to airline transportation fees. The Program is deemed to have started on the first on-site contact between a MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL representative and the Program Participant, in Spain or in any other country.

1) General Information about the Contractual Process

 

The current web page www.centromundolengua.com is property of MUNDOLENGUA CENTRO INTERNACIONAL  DE ESPAÑOL SL with  CIF B91474908 located at CUESTA DEL ROSARIO 8 CASA 1 4º A 41004, SEVILLA.

 

The Contract conditions regulate the distanced sales relationship between MUNDOLENGUA  CENTRO INTERNACIONAL  DE ESPAÑOL SL and the Program Participant, in accordance with the legal stipulations, specifically, Law 7/1998, of April 13th regarding General Contract Conditions, Law 3/2014, of March 27th approving the revised text of amending the General Law for the Defense of Consumers and Users, Law 15/1999, of December 13th, for the Protection of Personal Information, Law 7/1996, of January 15th of Retail Trade, and Law 34/2002 of July 11th for Services of Social Media and Electronic Sales.

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to carry out timely modifications, without prior notice, in the Terms & Conditions. Said modifications will be carried out through the website by any correct admissible means and will be in effect from the time they are published online until they are not validly modified through subsequent modification. However, MUNDOLENGUA  CENTRO INTERNACIONAL  DE ESPAÑOL SL reserves the right to apply, in determined cases, additional Terms & Conditions, with preference to the present Terms & Conditions when it is considered opportune, announcing them in a timely manner.

 

The objective of the web page is to offer students educational programs.

 

The Contract period will be deemed terminated on the day of departure of the Program Participant from the Program.

 

Users and Program Participants expressly acknowledge, understand, and accept the Terms and Conditions of Use, and the Terms & Conditions. In the same manner, they declare being of the age and having the judicial capacity to act accordingly to access the web sites of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL and of contracting through them.

 

To purchase the services of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL, one can direct him/herself to the corresponding section of the online catalogue.

 

One can access the corresponding section for registration on the website. Conforming to the established Law 15/1999 for the Protection of Personal Information, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User that personal information collected during the registration process and subsequent purchases will be placed into a folder under their responsibility, with the purpose of processing said actions on the part of the User and managing subsequent actions following thereafter.

 

Additionally, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User of the possibility to exercise their rights of access, rectification, cancelation, and opposition through a letter to the address CUESTA DEL ROSARIO 8 CASA 1 4º A 41004, SEVILLA or through an email to the address admin@centromundolengua.com.

 

Unless otherwise notified, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL understands that the User’s personal information has not been modified, that the User is obliged to notify MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL of any variation, and that MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL has the User’s consent to use the information for the purpose of finalizing the relationship between the two parties.

 

During the purchasing process the User will be able to identify him/herself with the provided username and password. This information will not be published. The User is responsible for treating the identity and password obtained as a Program Participant in a confidential and responsible manner, not relinquishing them to others. The User can modify the registration information at any time, by contacting MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL at admin@centromundolengua.com. In the private Program Participant portal, the User will have access to the history of any contracted services.

 

Upon completion of the purchasing process the Program Participant will receive a confirmation email. It is essential that during the purchasing process the User denotes a valid email address. If within 24 hours upon completion one has not received a confirmation email, one can contact MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL on the customer service line at 954 00 42 65 during normal business hours or by email at admin@centromundolengua.com.

 

All of the web content is in Spanish and English.

 

CONTRACT CLAUSE

In compliance with current established norms regarding Personal Data Protection, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User that his/her information will be incorporated into the system owned by MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL with CIF B91474908 and address of CUESTA DEL ROSARIO 8 CASA 1 4º A 41004, SEVILLA, in order to meet the commitments in the Contract signed by both parties. In compliance with current norms, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User that the data will be stored during the ESTABLISHED LEGAL PERIOD.

 

With the current clause the User is informed that his/her data will be used in the case that it is necessary for: public administration and entities in which communication is necessary, with the result of providing the service previously mentioned.

 

Failure to provide the aforementioned data implies that the provision of services cannot be complied with in regards to the present Contract.

 

In turn, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User that he/she can contact the Delegate of Data Protection of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL, in writing to the email dpo.cliente@conversia.es or by calling 902877192.

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs that it will treat the data in a lawful, loyal, transparent, appropriate, pertinent, limited, accurate, and updated manner. It is for this that MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL agrees to take all reasonable measures to ensure that the data is deleted or updated when it is incorrect.

 

In accordance with the rights pertaining to the current norms in data protection, the User may exercise his/her rights of access, rectification, limit of use, cancelation, portability, and opposition in the use of one’s personal data, as well as the consent for the same uses, by writing one’s opposition to the postal address indicated above or to the email address admin@centromundolengua.com.

 

It may be addressed to the appropriate competent control authority to present the claim as considered opportune.

 

Lastly, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL informs the User that the signing of the document grants explicit consent for the treatment of the aforementioned data.

2) Features, Supply, and Validity of the Services

 

The services offered in our online website have detailed descriptions of their features.

 

In the case of an offered service, the price and validity of the service will always be indicated along with its features.

 

In compliance with current regulations MUNDOLENGUA CENTRO INTERNACIONAL  DE ESPAÑOL SL offers information for all of its services, their characteristics, and prices. However, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to remove, replace, or change the services that are offered through its web page, by simply changing its contents. In this manner, the services offered at all times online are governed by the current Terms & Conditions in each case. Additionally, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will have the authority to discontinue any offer, at any moment and without prior notice.

 

All of the services offered benefit from the corresponding guarantee to the type of service, the time, and form of presentation for the solicited services.

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL provides personal attention to the Program Participant through the phone number 954 00 42 65 during normal business hours or by email at admin@centromundolengua.com where one will be able to direct his/her claim.

3) Prices

 

All of the services indicate their sales price in Euros, Dollars, and Canadian Dollars, including tax.

 

Other applicable taxes will be indicated.

4) Expenses and Benefits for Services

 

MUNDOLENGUA CENTRO INTERNACIONAL  DE  ESPAÑOL SL only carries out services in Spain normally charging a deposit fee of 20% of the total Program price. In any case, the corresponding invoice will detail the expenses related to the contacted service.

5) Forms of Payment and Performance of the Service

 

Fees shall be paid by the Program Participant as follows:

 

  • 20% of the total Program price is due upon submission of the online application form (the “Deposit”).
  • The remaining 80% of the total Program price is due 56 calendar days or more prior to the starting date of the Program (payments can be made in installments, as long as the total Program price is paid in full at least 56 calendar days or more prior to the starting date of the Program). The starting date of the Program is defined as the first on-site contact between a MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL representative and the Program Participant, in Spain or in any other country.
  • The total Program price does not include the cost of the flight to Spain, unless otherwise indicated. In this case, the payment conditions may be modified by MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL and will be made known to the Program Participant in writing. The Program Participant will be able to pay the amount for his/her service in any of the following ways. During the purchasing process one will be able to indicate his/her choice:

 

  • Credit card and PayPal

 

All operations involving the transmission of personal or banking information will be carried out using a secure environment, based on the standard security technology SSL (Secure Sockets Layer). All information that one transmits to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is encrypted through the network.  Additionally, one’s credit card information is directly introduced in the bank´s website, in the POS Terminal Bank, and is not introduced or registered at MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.

 

To pay via Credit card or Paypal, the following information is always necessary: the card number, the expiration date, and the validation code that coincides with the three numbers written in cursive on the back of one’s card, offering, in this way, more guarantees about the safety of the transaction.

 

This form of payment is only valid online.

 

When the amount for purchase has been falsely or improperly charged using the number of a credit card, the holder may demand immediate cancellation of the charge. In such a case, the correspondents note the debt and repaying of the card holder as soon as possible.

 

However, if the purchase has been effectively carried out by the card holder and the requirement for repayment was not due to the resolution of a fraudulent charge and, therefore, had wrongly demanded the cancellation of the corresponding charge, the card holder will be bound by MUNDOLENGUA CENTRO INTERNACIONAL   DE ESPAÑOL SL to compensate for damages caused as a result of said cancellation.

 

  • Bank Transfer

 

By selecting bank transfer one will receive a confirmation email containing the information for the bank of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.

 

In order to carry out the transfer, it is important to indicate in the subject the reference number, such as one’s first and last name, and complete the transfer within 3 working days following the confirmation date in order for it to be valid.

 

One can send MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL the receipt for the transfer by email at admin@centromundolengua.com. But in any case, the validation for the service will not be considered valid until MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.’s administrative department has confirmation of the bank deposit.

 

The bank transfer will be carried out with the amount corresponding to the country in which it is made.

  • United States: Dollars
  • Canada: Canadian Dollars
  • European Union and the rest of the world: Euros

 

In the case of bank transfers, any and all bank fees related to the transfer are the responsibility of the Program Participant. Otherwise, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL could be harmed in the Contract by not receiving the full amount thereof, and demand from the Program Participant full compensation.

 

The availability of services offered by MUNDOLENGUA  CENTRO INTERNACIONAL  DE ESPAÑOL SL can vary. In case of unavailability of said services, MUNDOLENGUA   CENTRO INTERNACIONAL   DE  ESPAÑOL  SL will notify the Program Participant at the moment that it becomes aware of the situation, by means of email, and in any case, no later than 30 calendar days. Additionally, MUNDOLENGUA CENTRO  INTERNACIONAL DE ESPAÑOL SL will give the option of: offering the Program Participant, without a price increase, a similar or better service, or unless impossible to carry out the Program, pay back the total Program price. Assuming that MUNDOLENGUA CENTRO INTERNACIONAL  DE ESPAÑOL SL does not carry out this payment within the prescribed period, the Program Participant can demand double the payment, without prejudice of their right to be indemnified.

6) Right of Withdrawal, Payment Reimbursement, and Claims

 

The Program Participant shall have a maximum of 14 calendar days to withdraw, starting from the starting day of the Contract, without any form of penalization or need to give a reason. This does not apply to Programs that have already commenced.

 

The right to exercise withdrawal should be carried out in writing by email to admin@centromundolengua.com, or through the withdrawal form, and shall be considered valid upon written confirmation by  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL.

 

Following the established article 103 of Law 3/2014, March 27th, modified by the General Law for the Defense of Consumers and Users, supplies of Programs made according to Program Participant’s specification or clearly personalized, by their nature, cannot be returned or are liable to expire rapidly, and are exempt from withdrawal.

7) Cancellations

 

The Program Participant can cancel the Contract at any time before the start of the Program. In this case, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will have the right to solicit payment for the appropriate compensation, whose amount will depend on the time between MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL acknowledging receipt of the cancellation in writing and the starting date of the Contract. In accordance with this principle, the compensated amount will be calculated as such:

 

  • 10% of the total Program price is non-refundable under any circumstances whatsoever, except in the case of the Program Participant exercising their legal right of withdrawal.
  • If the Program Participant cancels more than 56 calendar days before the starting date of the Program, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will refund 100% of all monies that have been paid by the Program Participant, excluding 10% of the total Program Price and any reasonable service fees charged to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL in carrying out said operation. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will inform the Program Participant about any service fees in writing. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL cannot be held responsible for any bank fees charged to the Program Participant by their bank, and Program Participants are encouraged to inform themselves of said fees prior to any reimbursement.
  • If the Program Participant cancels 56 calendar days or less before the starting date of the Program, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will refund 50% of all monies that have been paid by the Program Participant, excluding 10% of the total Program price and any reasonable service fees charged to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL in carrying out said operation. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will inform the Program Participant about any service fees in writing. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL cannot be held responsible for any bank fees charged to the Program Participant by their bank, and Program Participants are encouraged to inform themselves of said fees prior to any reimbursement.
  • No monies, in whole or in part, shall be refunded to the Program Participant for any reason whatsoever after the starting date of the Program.
  • Notwithstanding the aforementioned, and irrespective of the date in which it occurs before the starting date of the Program; MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL shall refund 100% of all monies that have been paid by the Program Participant, including the Deposit but excluding any reasonable service fees charged to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL in carrying out said operation, if through official communication of the Spanish government it becomes necessary to close the borders of Spain or confine the population of Spain where the Program would have occurred in whole or in part, or it becomes impossible for MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL to reasonably offer the same Program to the Program Participant. Additionally, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL shall refund 100% of all monies that have been paid by the Program Participant, including the Deposit but excluding any reasonable service fees charged to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL in carrying out said operation, if through official communication of the Program Participant’s government, it becomes necessary to close the borders of his/her country of residence, inhibiting travel to Spain. Notwithstanding the aforementioned, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is not liable for any associated airline costs or fees incurred by the Program Participant, unless previously agreed in writing.

8) Reimbursement

 

The reimbursement for amount received by the Program Participant will be carried out utilizing the same means of payment, if not otherwise approved.

 

MUNDOLENGUA   CENTRO INTERNACIONAL   DE ESPAÑOL SL will pay the agreed amount to the Program Participant within 14 calendar days upon receiving the right to withdrawal or cancellation.

 

In the case of unjustified delay on the part of MUNDOLENGUA  CENTRO INTERNACIONAL  DE ESPAÑOL SL, with respect to the return of the paid sum, the Program Participant will be able to receive double the paid amount, without prejudice to the right to be indemnified for damages suffered in excess of that amount.

9) Claims

 

If the Program Participant wishes to file a claim, the establishment MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is located on CUESTA DEL ROSARIO 8 CASA 1 4º A 41004, SEVILLA or by email at admin@centromundolengua.com.

10) Jurisdiction

 

Additionally, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content or for the breaching of these Terms & Conditions.

 

The relationship between the User and MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will be governed by current legislation within the Spanish territory. If a dispute arises the parties will be able to submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the norms regarding jurisdiction and competence respectively. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL holds its fiscal and legal residence in Sevilla, Spain.

11) Program Policies

1) Sets of Policies

 

Program Participants are governed by and responsible for complying with four sets of policies:

 

  • The Contract entered into by each Program Participant.
  • Policies set by MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL .
  • Policies set by the host school/university outside of the Program Participant’s home country.
  • Policies set by the Program Participant’s home school/university in his/her country of residence.

 

In the case of conflict among these four sets of policies, the most specific and stringent policy shall apply. It is the sole responsibility of the Program Participant to become familiar with these policies and with any more demanding policies that may be imposed by his/her home institution in his/her country of residence

2) Pricing and Accuracy

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL endeavors to ensure that all the information and prices are accurate both on their website and in their brochures; however, occasionally minor errors occur and MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserve the right to correct prices in such circumstances.

 

All courses, activities, venues, and travel arrangements are subject to change according to weather, programming, and a satisfactory level of enrollment. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to cancel any Programs and/or to change any information given, should this be necessary for any reason, as long as the change is based on good faith.  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL accepts no responsibility for the consequences of such changes.

3) Enrollment and Confirmation

 

By enrolling, the Program Participant accepts the Contract and Terms & Conditions of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL. The enrollment can be completed online through MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL’s website, or in special cases can be handwritten and sent to email at admin@centromundolengua.com.

 

Enrollment is considered confirmed upon the receipt by the Program Participant of written electronic confirmation from MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will inform the Program Participant  as soon as reasonably possible and propose an alternative Program if the course chosen is not available.

4) Information Provided at the Time of Registration

 

The Program Participant expressly declares that the information provided at the time of registration is true and accurate. Any inaccurate information or omission, whether intentional or not, may lead to immediate expulsion from the Program. In that event, the Program price will not be refundable, either in whole or in part. Additionally, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL shall not be held liable for any and all damages resulting from an omission of information upon registration, whether intentional or not, by the Program Participant.

5) Payment Period

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to cancel a Program Participant’s place if, on the day of his/her arrival, he/she has not paid the total Program price.

6) Proof of Payment

 

Program Participants may be asked to provide documentary proof of payment of the full Program price for their Programs either before or on commencement of the Program. Failure to do so may mean that entry to the Program will be refused.

7) Passports and Visa

 

The Program Participant will be responsible for complying with the security regulations, the regulations governing the obtaining of a visa, and the health regulations required to enter and stay in Spain. Under no circumstances will MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL be held liable for any notice of refusal to enter or stay in Spain given to a Program Participant. Information relating to the regulations governing security, health, and obtaining a visa can be obtained from the Spanish Embassy or Consulate in the Program Participant’s home country. No reimbursement will be made, either in full or in part, in the event that a Program Participant is refused permission to enter or stay in Spain.

8) Accident/Health Insurance

 

Insurance may be purchased for all of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL’s Programs with their partner Mapfre. Every Program Participant will be entirely responsible for informing MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL if he/she wants to contract the insurance. This insurance will be invoiced with the Program. The terms established in Mapfre’s insurance policy will dictate all coverage. The medical and accident insurance covers hospital bills, doctors’ fees, and medical transportation up to 60,000€ for illness and/or injury sustained by a Program Participant during the Program in Spain.

 

In addition, this insurance covers transportation, food, and lodging expenses during 10 days for one relative of the Program Participant to be at his/her side in the event of a life-threatening illness or injury that requires hospitalization. The medical and accident insurance also covers the costs for the transport of an injured or ill Program Participant to an adequately equipped hospital, or to a hospital in the Program Participant’s country of residence, if treatment cannot be provided in Spain. The insurance also covers the transportation costs (provided that the originally included-transport cannot be used) for a Program Participant to interrupt his/her MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL Program to fly home to his/her country of residence in the event of the death of an immediate family member, or in the event of severe damage to the Program Participant’s home or business.

9) Damage Caused by Program Participants/Civil Liability

 

Prior to commencement of the Program, each Program Participant must take out a policy of insurance to cover any loss/damage which he/she may cause during the course of his/her stay, whether intentional or not. In any event, and even if a Program Participant does not feel that it is appropriate for him/her to take out such insurance, he/she will be liable for any losses caused to MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL , its commercial partners, and any other third party.

10) Lost, Stolen or Damaged Property and Stolen Luggage

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is not responsible for the loss and/or recovery of any lost, stolen, or damaged personal property of the Program Participant. In the event of lost luggage, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL  will aid to the best of its’ efforts, but the responsibility for recovering lost luggage and ensuring that the Program Participant has enough clothes and supplies to continue the Program is the sole responsibility of the Program Participant.

11) Discipline

 

In the case of a serious disciplinary offense, or infringement of one of the Terms & Conditions, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to expel the Program Participant from the Program without any refund of monies applicable to unused portions and/or components of the Program. The Program Participant will also be responsible for any fees associated with the return to his/her home country.

12) Program Rules

 

The Program Participant is responsible for adhering to the Program rules associated with each particular Program. These rules can be found in the Contract for each Program Participant. It is the sole responsibility of each Program Participant to make themselves familiar with said Program rules.

13) Changes affecting Prices, Dates, and Services

 

Until such time as a Program Participant receives written electronic confirmation of registration, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL may change the dates and prices of a Program published on the internet or any other communication tools at any time. Following written electronic confirmation of registration between MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL and the Program Participant, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL may change its Program of services, provided that the changes are minor, unavoidable, or based on good faith.

14) Minimum Number of Participants

 

In the event that it is not possible to achieve the minimum number of Program Participants required for a Program,  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL  will notify the Program Participant in writing and/or by telephone, as soon as reasonably possible. If MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is unable to provide a replacement Program, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will undertake to reimburse the total Program price. Under no circumstances will MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL pay compensation for any inconvenience or loss of time.

15) Activities

 

Depending on the weather conditions or other circumstances beyond the control of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to cancel one or more of the scheduled activities described in the Program. In that event, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will use its’ best efforts to substitute the cancelled activities with others.

16) Housing

 

The Program Participant will be charged for the replacement of items broken due either to negligence or intention on his/her part. The Program Participant may be charged for the replacement of locks if the host family’s keys are either lost or stolen for any reason. Program Participants will not have the right to a refund for any portion of unused housing, for any reason.

17) Cancellation of Program

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to cancel a Program for safety reasons as a consequence of a strike, political unrest, or for any other extraordinary reason. In that event, MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will undertake to reimburse all costs relating to the Program.  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to retain a certain amount to cover administration costs. Said costs will be made known to the Program Participant in writing.

18) Outside Forces

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL cannot accept liability or pay compensation where the performance of their contractual obligations to Program Participants is prevented by or affected by “force majeure”. In these Terms & Conditions “force majeure” means any event which MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL or the supplier(s) of the service(s) in question could not, even with all due care, foresee or avoid. Such events are likely to include, but are not limited to, cancellation of a special event by the organizers, industrial dispute, terrorist activity, natural, nuclear, chemical, or biological disaster, fire, adverse weather conditions, and all similar events outside MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL’s control.

19) Liability

 

Under no circumstances can MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL be held liable for any loss resulting from illness, accident, or inconvenience caused by poor service provided by any agent appointed by MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL. Neither will MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL be responsible for the loss of any valuables, personal items, money, etc. unless such losses were due to deliberate negligence on the part of MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL. Further, by accepting these Terms & Conditions, Program Participants hereby release MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL from any and all claims, charges, costs and/or causes of action, whether covered by insurance or not, for loss of property, personal injury, illness, accident or death sustained by the Program Participant during the MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL Program.

20) Safety and Security

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is authorized to take all reasonable action as required to ensure the well-being and good health of the Program Participants.  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL is also entitled to take all necessary measures to provide a Program Participant with any appropriate medical care in the event of necessity, including the administration of an anesthetic and surgery. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL will use its’ best efforts to contact by phone parents and/or legal guardians before deciding upon any medical procedures. Any costs arising from such medical attention will be borne by the Program Participant or their legal representative if they are a minor.

21) Promotional Material

 

MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL reserves the right to retain and use photographs either taken by or showing a Program Participant for promotional purposes. The same applies to videos filmed by or showing a Program Participant. The same applies to anything produced by the Program Participant during the Program.  MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL  reserves the right to use any photos, videos, or testimonials from its Programs in any manner it desires, both nationally and internationally. The photos and videos captured will be published on the corporate website, as well as corporate social networks and in other communication forms like television and news. Notwithstanding the aforementioned, Program Participants must sign a consent form before MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL can undertake any of the aforementioned actions.

22) Foreign Currency

 

The total amount in foreign currency, relative to Program Participants’ Programs, is converted into euros the day MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL receives the Deposit or any  Program payment. MUNDOLENGUA CENTRO INTERNACIONAL DE ESPAÑOL SL applies an exchange rate based on the inflated interbank rate of the day in order to cover exchange risks. Refunds will take place by applying the same exchange rate based on the inflated interbank rate of the day of payment.

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